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Get help or reach the team Pick the channel that fits. There is no dedicated support team or formal SLA yet, so public channels are the fastest way to get an answer. Email support | Open an issue

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Where to go

Email

support@levelrail.com for questions that do not belong in a public thread.

GitHub

Issues for bugs and requests, Discussions for questions and ideas.

Discord

Chat with other operators and contributors on the GLINR Discord.

Security

Do not open a public issue for a vulnerability. Use GitHub private vulnerability reporting as described in the security policy.

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Not sure where to start?

Read the troubleshooting guide first, then ask in Discussions. Email support | Open an issue
Last modified on October 12, 2026